Customer Reviews
The UK’s Leading Food Safety App
We have been using Food Guru for 8 years. They have helped us achieve great results throughout our pubs. They have a solid food safety management framework and a digital system so no need for lots of paperwork, as well as detailed on site audits. We would highly recommend to any size business. They are a pleasure to work with.
Roseacre Pub Company
Brilliant app and service, incredibly reliable with a very quick response time. highly recommend..!
Chicken & Blues
Arran and Food Safety is a great online platform that we can adapt to our business needs. Arran and the team are very responsive to what we need and how we need it.
TLC Carehomes
The Food Safety Guru App has been a great asset. Being very reasonable priced, the service you get on a 1 to 1 level is just invaluable for my business and has helped us achieve and continuously maintain our 5 star Hygiene Ratings.
Staff training was simplified and their whole process streamlined.
The software is in depth and easy to use and the inspector was also really impressed with it! After our inspection we have received our 5 stars and we couldn’t be more grateful to FSG for their support and guidance.
Thank you so much for all your help and support. 100% recommend for all businesses!
The Old Vicarage Boutique Wedding Venue
Food Safety Guru have a strong can-do attitude, are hands-on, knowledgeable lovely people who provide systems and sound advice that have helped keep Remarkable Pubs safe for many years.
We were the first B&K site opening in 2011. We have used the Food Safety Guru system since the day we opened and we use the system across our 22 sites. They keep us up to date so it is one less worry for us and their practical advice is invaluable. Of course, we have a Level 5 Food Hygiene rating!
We recommend the Food Safety Guru system to any pub or restaurant – great service, great support, straightforward and easy to use.
We are a new business and have found the Food Safety Guru System and their helpful advice invaluable to our success. We have our Level 5 Food Hygiene Rating displayed on our front window.
The Oak, Norwich
Why did we struggle so long with the Safer Food Better Business pack? This is so much easier to use and the Food Safety Guru Helpdesk team could not be more helpful. We really do recommend working with these guys, they know their stuff!
Bricklayers Arms
Worth every penny! Our Level 5 Rating sticker is now proudly displayed. You have put my mind at rest, thank you.
As a new business we knew it was important to get a Level 5 Food Hygiene Rating at our first inspection. Food Safety Guru were fantastic, so helpful. Our HACCP system was tailored to our kitchen with no problem and our EHO was blown away. Yes, we got a Level 5, thank you so much.
Hope and Anchor, Rye
I hate paperwork so this is perfect, written with chefs in mind! We were a Level 3 and now due to using the really simple Food Safety Guru Management procedures we have a Level 5 Food Hygiene Rating. Proud to display our sticker on our door, thanks.
Waterhouse Cafe, Kingswood
The FSG team keep us on our toes. It works for us because we have just been awarded a Level 5 for the second time.
The London Cat Village Café
Food Safety Guru are AMAZING! When we first opened our café our EHO gave us 2 weeks to put in a food safety system specifically to cover our additional hazards. We shouted for help to FSG and they pulled out all the stops. Brilliant advice and guidance. Really, if they can get us a Level 5 Food Hygiene Rating with 20 cats milling around the place, they can do it for anyone.
We have worked with Food Safety Guru for 4 years across our group of 5 pubs and they are a great partner to help us ensure our compliance, training and food safety is always at its best. Regular audits of our kitchens ensure our chefs are not only being monitored but supported and retrained when needed. App based systems allow for remote access to all records with ease and support is always on hand when needed.
The White Oak, Cookham
Food Safety Guru are a fantastic company to work with. We love using the digital system and having all our documents and daily checks direct in the app. Going paperless was the best thing we did.
The Waterhouse Cafe
The system is very easy to use, all the staff picked it up straight away. Our environmental health officer was very impressed by it too. Thank you so much, looking forward to a long working relationship with you all.
Sadlergates Catering
Thanks Julie, just had our inspection and got a level 5. Cheers, we would recommend your food safety system to any restaurant. Practical, time efficient and chef friendly.
This service is fantastic. Always on call to give advice, walk arounds and live updates included with the package. As an exec chef, I have 3 sites and all have received 5* ratings. I can login in from anywhere to make sure each site is up to date. Basically everything you could need as a food and beverage vendor is covered.
The Happiness Cartel
Billies & Tong Biltong
We really recommend Food Safety Guru. They took away the pain of setting up our paperwork, gave great advice and were lovely and helpful. Great product, great service and great results.
Mi Buns
I just had to let you know that we got our 5 stars today. You were right, we had nothing to worry about as the inspector was happy with everything. Thank you for your support and advice.
The Cherry Tree, Copthorne
We have worked with Food Safety Guru for the past five years and we thoroughly recommend them to any hospitality business. They are very supportive of our business and offer sensible, actionable advice.
Working with Food Safety Guru gives us peace of mind that we are always up to date with the latest legislation.
They are a great team to work with.
Conti Catering, Romford
Thanks so much for your support and advice our inspector couldn’t believe the difference in our business and we now proudly display a Level 5 Food Hygiene Rating on our door – we love working with you guys!
My kitchen team have got on brilliantly with the Food Safety Guru System. We have just had our inspection. Our inspector was extremely impressed with our paperwork and kitchen procedures and awarded us a Level 5!
Very professional, the Food Safety Guru team do exactly what they say, and more. The system is great and the service and support is first rate. We got our Level 5 Food Hygiene Rating and I totally recommend this to any food business.
Crown and Anchor, Chiswick
We store our stock in the cellar of our very old building and thought we could never get a Level 5 Food Hygiene Rating. Food Safety Guru told us we could and gave us some “top” advice. We were also worried what our Environmental Health Inspector would say to a new way of working. Our Inspector was really impressed, said it was simple, effective and very professional. We got our Level 5 – whoopee!
Poole Brewhouse and Kitchen
The advice given by Food Safety Guru was invaluable.
The food safety system is very streamlined and easy to use. The design of the daily checksheets is very good as our chefs do not forget to complete their records as it is so easy on clipboards in our kitchen.
So pleased with our Level 5 Food Hygiene Rating – we highly recommend this system.
An amazing app, so easy to use. All the paperwork, check lists etc in one app that can be easily accessed by our staff, the directors, managers and EHO’s. Food Safety Guru keeps us up to date with current legislation and they explain things very clearly so we can implement their recommendations in our business. We finally had our inspection and we achieved 5 stars! Thank you Food Safety Guru!
Popti & Beast
We really struggled using the council food safety pack so though we would give Food Safety Guru a go. Brilliant, it is very straight forward and easy to use – just like they say. An added bonus is their advice and support whenever we need it.
The Oak W12
We have some specialist cooking procedures but this was no problem for Food Safety Guru. They provided us with tailor made HACCP procedures and monitoring sheets. Our Environmental Health Inspector was very pleased.
The Bird in Hand W14
Top Team! Just received my first rating! 5!!!!!
Johnny Walls Bakery
Great news today, we got our Level 5! Thank you Food Safety Guru Team for being so amazingly helpful.
Robert Scott
Switched to using this system last year. Been the best thing for my food safety management. Cut down on actual paper usage and everything I need is stored in one place for easy access. Recently got a 5 rating from the EHO, who were impressed by the thoroughness of the system. Cannot recommend highly enough for the amount of stress that’s been taken from me.
The Woodman, Battersea
With increasing customer awareness we were getting worried (had a Level 3). We used Safer Food Better Business (SFBB) but kept forgetting to fill it in! The FSG system is much better for us as we can’t miss the clipboards on the wall. Brilliant, it works for us – we now have a Level 5.
The Queens Head Barnes Green
Excellent system – even our chefs are happy. We easily got our Level 5 following Food Safety Guru’s clear guidance. Would I recommend using this system? Without hesitation!
Purple Poppadum Cardiff
Great advice and support and great food safety system. Food Safety Guru tailored our check sheets specifically for our business – so helpful. Displaying a Level 5 Food Hygiene Rating is very important for our business. We have achieved this and retained it at our last inspection – thanks!
Fernandos Reading
We are over the moon as we were awarded a Level 5 Food Hygiene Rating today. Thank you, we could not have done it without your food safety system plus your practical advice.
The Copt Oak
Thanks for all your help. Got our Level 5 on the door – cheers!
Fantastic service from the Food Safety Guru Team. Their Food safety System is the absolute best system we have ever used. Our kitchen team get on well with it and it got us our Level 5 Food Hygiene rating.
The Hart, Northampton
Thanks Guys. Just to let you know we had our council inspection today and got our 5 stars. We couldn’t have done it without your help.
Thanks again.
Morts Wine Bar
My team find the Food Safety Guru guidelines and check sheets so easy to use. Because they are so logical, my team consistently follow the correct procedures and fill in all the required records and check sheets daily. This is the most sensible and helpful food safety system I have used – I recommend it!
The Heathcote, Leamington Spa
I am very happy to recommend Food Safety Guru. They have helped and supported our business to get a level 5 Food Hygiene rating on our door. Their Food Safety System really helps keep our kitchen procedures tight to reduce waste and improve our bottom line. Highly recommended.
Our Head Chef and his team love how easy the digital system is to use. The virtual audits are a great additional service to keep everyone on their toes which helped us recently be awarded another 5 star from the EHO! Thanks FSG.
The Kinderton
It’s my first experience opening a pop-up restaurant at BOXPARK Croydon and working in the food industry in general. I had learned a lot but there was a lot more learning to do. I felt overwhelmed with all the information regarding food safety etc and I wanted to find a simple way to have everything in one place and a point of contact for advice. I searched for days to find an online food safety/operations management system that was right for me and stumbled on Food Safety Guru. Arran was my point of contact and he helped me so much. From video calls to help me get the kitchen space in order, to phone calls where he’d answer any questions I had. With hard work and his support, my restaurant received a 5-star rating yesterday, and I can’t say how happy I was to get to that point! Thank you Food Safety Guru team! All the best,
Afghan Caravan
Money well spent. I only wish we had found your company sooner.
The Limetree Inn
Farm Fried Chicken
We had a nightmare start when we opened our business as we were given only 1 star food safety rating. We got Food Safety Guru involved and we now use their food safety system. They gave very good advice so we asked for a reinspection. We are very pleased as we got a level 5 and the inspector was very happy. Would recommend to any restaurant.
Rykas Café
Thank you, your help and advice has been invaluable. Today we were issued with our Level 5 Food Hygiene, onwards and upwards!
La Casa, Weybridge
Added bonus is that our insurers asked for our risk assessments and were really impressed with the FSG paperwork. Happy insurers and we got a Level 5 Food Hygiene Rating! Thank you for focussing us on the important things. Works throughout our business.
Fireside Lounge, Caerphilly
We used Safer Food Better Business for 3 years but still only had a Level 3. Bought the FSG pack – sensible, straight forward approach. So much easier to use AND we were awarded a Level 5 Food Hygiene Rating. Very happy to recommend this – worth every penny and much more, thank you!
The Six Bells, Newdigate
We have used Food Safety Guru for the last 2 years and think the whole team are fantastic. Always there when we need them and they keep us on track. They helped us get our first Level 5 and then helped us keep it. Our EHO is very pleased with all our systems.
Rosso Restaurant Manchester
Opening our new restaurant was a busy time but using Food Safety Guru for our kitchen safety set up helped us enormously. As a high profile restaurant a Level 5 food hygiene was essential so we had no space for error. We got a Level 5 at our initial inspection and will continue working with FSG to make sure we retain it at our next inspection.
The Drawing Room
My paperwork was a headache until I came across Food Safety Guru. Fantastic, I wish I had found you years ago. Your Food Safety System has saved me so much time and your help has been most appreciated. Please direct potential clients my way if they want a testimonial as I am a raving fan!
The Waterside Inn, Mount Sorrel
Had our first EHO Inspection today and got a Level 5! The inspector was most impressed with our paperwork. Thanks so much.
B&K Southampton
Excellent Food Safety System, got us a Level 5 Food Hygiene Rating and keeps our business in check. Love the weekly emails.
The Beeches, Ashby de la Zouch
We had a problem and were slapped with a Level 1 Food Hygiene rating. We called upon Food safety Guru and they turned us around at breakneck speed. We implemented their Food safety System and followed all their invaluable advice. We are pleased to say we requested a reinspection from our local council and were awarded a level 5 Food Hygiene Rating. Amazing work. Thanks to the FSG team.
Brewhouse and Kitchen Cheltenham
The Food Safety Guru team are always supportive. They work well with our chefs and help everyone keep on track. Our Environmental Health Inspector was really pleased with our Food safety paperwork and processes and awarded us a level 5 Food Hygiene rating.
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